The term “Internet of Things” has become a buzzphrase over the last ten years or so, and it looks like we’ll be hearing even more about it in the coming years. But there are also a few people who are not quite sure about this, many people scratch their heads and ask, “What is this, and why should I care?” That’s why we’re here. 

Let’s begin with the basics.  

What are IoT based applications? 

The IoT is a network of Internet-linked devices or applications that gather information and send it along to some central data server, where the information is processed, collated, distilled, and used to make a host of tasks easier to perform.  

Benefits of IoT applications 

1. Enhanced Operational Efficiency 

Using artificial intelligence IoT can continuously crunch streams of data and discover patterns that are undetectable by traditional gauges. AI has the capability to forecast operation circumstances and identify parameters that need to be changed to get optimal results. 

2. Improving Precision Cost 

Human minds are restricted in their ability to perform multitask at the same time and more prone to make mistakes.  

But IoT can break down enormous amounts of data that are sent and received via tools. As the entire system is machine and software-driven, tasks can be completed without any human intervention, which eliminates errors and improves accuracy rates. 

3. Maintenance and Predictive Evaluation 

Intelligent IoT applications are the foundation of predictive maintenance. Anticipating analytics is a type of analysis that examines existing data and, depending on the findings, predicts potential future events. Businesses are currently using IoT applications to notify any accidents or concerns, such as equipment failure, in a computerized manner without human intervention. 

As a result, the likelihood of losses is decreased as circumstances are recognized even before they fail to result in significant cost savings for huge corporations.  

4. Improved Client Services and Satisfaction 

Large volumes of customer data can be used to provide them with a far more personalized experience based on their preferences and to answer their questions correctly. 

5. Increased Scalability 

Mobile phones and high-end computers are the most prevalent IoT ecosystem, on the other hand, involve low-cost sensors that generate massive amounts of data. Before sending data from one device to another, the AI-powered IoT ecosystem analyses and summaries it. The compressed and manageable data now can be accessed through a considerable number of IoT-connected devices.  

Future vision 

A Gartner report predicts that connected devices across all manner of technologies will hit 20.6 billion. Many of the innovations mentioned are already in place to one extent or another. One thing’s for sure: there’s no going back. The IoT offers an unprecedented degree of control and efficiency that no industry can ignore. 

So, there will be much to see and implement and if you are also looking for the same customized solution then, let’s get into a call with our experts. We would love to hear from you!  

Over the last few years, the telecom industry has witnessed a heavy decline in revenue in core areas like voice and text messaging along with severe competition from Over-The-Top Service providers. Today the telecom industry is poised to undergo Digital Transformation due to the swift emergence of IoT and 5G. By making the services customer-centric, improving efficiency, and adding high-value margins, they can move away from traditional services. Just as cloud computing has changed the world of data, it is now changing the way the telecom industry operates. Many organizations have started adopting cloud-hosted solutions to streamline data delivery and utilize a single supplier for voice & data services.  

Telecom is a people-intensive industry, with a seasoned workforce that includes teams in offices, on trucks, and in retail storefronts. Being forced to work from home due to the ongoing pandemic has impacted their productivity and increased security and infrastructure risks for customers. Technology has transformed almost every sector across the globe and the telecommunications industry is no exception to it.  

Here are a few solutions that we feel can cause a dramatic change in the telecom industry: 

  1. 5G Network – The Network of Today and Tomorrow 

There are billions of internet users around the globe and most of them prefer smartphones as their primary internet access point. With smartphones now helping users manage important tasks in their lives, consumers look for high capacity networks that promise faster access to applications and richer services. Telecom giants, with the help of various technologists, have already started rolling out their 5G to a multitude of industries such as healthcare, automobile, and education. This expansion of telecom into all sectors by automating processes for online customers is what can bring back the telecom industry to its true potential.  

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  1. Managing Big Data 

IoT enables telecom companies to acquire an enormous amount of data with the help of various sensors in mobile devices and apps. With the help of tech giants, companies can ensure that their network can move this data efficiently and continue to support new technologies. The data collected helps to generate crucial business insights and understand customer usage patterns which can ultimately be used to improve customer service and evaluate new products to optimize the network.  

  1. Cloud adoption to unlock revenue stream 

Most telecom providers rely on a large computing infrastructure to deliver a diverse set of applications, manage data, and bill services. Migrating to the cloud reduces internal computing resource needs as well as internal costs while increasing revenue streams. The pay-per-use service model helps telecoms to introduce new services, reduce the cost of the service, and work more effectively as per the market demands. By adopting cloud technology, telecom industries can switch important business functions to the cloud and benefit from its efficiency.  

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  1. Cybersecurity 

The telecom sector is one of the most vulnerable sectors when it comes to cybersecurity. With telecom companies having a large customer base, there are abundant opportunities for malicious attacks to gain unauthorized access to their data. The consequences of infrastructure under attack could potentially affect a whole country and its government agencies. Thus, by adopting a holistic approach, telecom providers are able to detect threats, take up prevention measures, and support resilience when attacked.  

  1. Robotic Process Automation (RPA) 

The telecom industry has one of the highest adoption rates for RPA technology. It offers high levels of scalability and agility as it takes over the repetitive and rule-based tasks or processes. This enables companies with the right tools to easily manage back-office work such as maintaining data integrity and security, employee salaries, marketing, and advertising, thus giving employees time to work on crucial tasks and develop deeper customer relationships.  

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  1. ChatBots to manage customer base 

As the telecom industry is now slowly based heavily on technological advances, many are already using AI technology such as virtual assistants, chatbots, and tools to improve customer experience and satisfaction. These solutions provide an unmatched ability to process and analyze an enormous amount of big data that provides valuable insights to improve the quality of service and increase revenue.  

The telecommunications industry has been relaying messages between individuals and businesses for over 2 centuries – even during crises. Stress tested for resilience during the past 200 years, this industry is sure to evolve and emerge even more prepared for the decades ahead. There are a lot of new trends in this growing world of the telecom industry, but they all rely on the fundamentals of technology as a niche. By being able to provide reliable technology with a focus on the clients, one may be able to expand exponentially in the future.